Privacy Policy

1. Introduction

Welcome to Earthhalo Herbal (“we,” “our,” “us”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our products and services.

By using our website or purchasing our products, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

  • Name

  • Contact number

  • Email address

  • Shipping and billing address

  • Payment details (processed through secure payment gateways — not stored by us)

  • Account login information (if you register on our website)

b. Non-Personal Information

Automatically collected data such as:

  • Browser type, device, and operating system

  • IP address

  • Pages visited and time spent on our site

  • Cookies or tracking pixels (used for analytics and better user experience)

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate regarding orders, offers, or updates

  • To improve our website, products, and customer experience

  • To send promotional emails (only with your consent)

  • To comply with legal or regulatory obligations

We do not sell or rent your personal data to any third party.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance browsing, analyze traffic, and store user preferences.

You can choose to disable cookies through your browser settings, but certain features of the website may not function properly if cookies are disabled.

5. Information Sharing & Disclosure

We may share your information only in the following circumstances:

  • With service providers (e.g., payment gateways, courier services) who help us deliver our services.

  • To comply with laws or court orders, or to protect our rights, safety, or property.

  • With analytics and marketing partners (non-personally identifiable data only) to understand user behavior and improve marketing efforts.

All third-party partners are required to follow strict confidentiality and data protection obligations.

6. Data Storage & Security

We take reasonable physical, technical, and administrative measures to safeguard your personal data from unauthorized access, misuse, or loss.

Your information is stored securely on servers located in India or other jurisdictions compliant with Indian data protection laws.

Online payments are processed through secure, PCI-DSS-compliant payment gateways, ensuring encryption and protection of sensitive financial data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

Once data is no longer needed, it is securely deleted or anonymized.

8. Your Rights (as per DPDP Act 2023)

You have the right to:

  • Access, correct, or update your personal information.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at:
📧 [Insert Email ID, e.g., support@earthhaloherbal.com]

9. Third-Party Links

Our website may contain links to third-party websites or services (e.g., social media, payment portals).
We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before interacting.

10. Children’s Privacy

Our website and products are not intended for children under 13 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

11. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.
The revised policy will be posted on our website with the updated “Last Updated” date.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Earthhalo Herbal
🌐 [www.earthhaloherbal.com]